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1.2 Warranty

The rights of the customer in respect of any defects in quality or deficiencies in title are governed by the general conditions of business of RAYLASE GmbH. These conditions are available for review on our website. Before returning the product, please request an authorization number from RAYLASE. Pack the product in the original packaging or in packaging that provides equivalent protection for shipping. RAYLASE GmbH shall not be obliged to repair defects under the following circumstances:

  • If persons not authorized by RAYLASE GmbH have attempted to repair the product.

  • If persons not authorized by RAYLASE GmbH have modified the product.

  • If the product has been used improperly.

  • If the product has been connected to incompatible devices.

  • If the warranty period has expired.

Note: No implicit guarantee or warranty of suitability for specific purposes has been made. RAYLASE GmbH is not responsible for damages arising from use of the product. Individual assemblies or other assemblies manufactured by RAYLASE GmbH may be subject to separate warranty conditions. Refer to the corresponding manuals for further information.